Shipping and Returns
Your order will be processed with the utmost care in our warehouse. Small or light goods are sent as a package with specially selected couriers.
Large or heavy products are shipped on a wooden pallet with reputable transport companies. Your order is ready for transport within 48 hours.
Pallet deliveries take place only on the ground floor, up to 1 meter behind the first door. Large or heavy products cannot be delivered over thresholds, via stairs or on other floors.
Specific (municipal) provisions that limit a delivery location must be clearly stated by the recipient when ordering.
At the moment that the delivery location does not offer sufficient possibilities to deliver a pallet with a pallet truck (or there are no people present for assistance), then a new appointment will be made at the expense of the recipient.
Check your order for completeness and damage immediately upon arrival. If the goods do not comply you must refuse the shipment immediately. Defects or damage can only be reported to our company within 48 hours of delivery.
You can calculate the shipping costs by adding your product(s) to the shopping cart. In the shopping cart you can see how much shipping costs will be charged. This is entirely dependent on the number of products, the weight and the volume of the shipment.
We offer free shipping in the UK and Ireland with orders above €1499,- ex. VAT!
Returns and cancellations will only be accepted with the consent of the seller, possibly at a remuneration to be determined.
Only within 4 hours after ordering, cancellations can be accepted. We charge 20% of the total order value when an order is cancelled. After 4 hours your order is processed and collected in our external warehouse, transport is booked and costs have been made. Transport costs and payment costs will not be credited.
Damaged products can be returned within 48 hours of receipt. Please check your product immediately upon receipt. Do not accept the shipment when damaged. Transport costs and payment costs will not be credited.
We advise you to look carefully at the product dimensions, voltage and other specifications before placing an order. In cause of doubt, do not hesitate to contact us via e-mail, chat or telephone. We are at your disposal.
Maxima Kitchen Equipment
3641 RP Mijdrecht
Amsterdam Area - The Netherlands
T. +31 (0) 297 255 472
CoC Nr. 11060419
VAT Nr. NL814131049B01
For all rules we refer to our Terms and Conditions.