We are available 24 hours a day, 7 days a week for all your questions. Questions about a machine? In need maintenance? Curious about a visit to our showroom? Everything is possible! On our customer service page you will find various options for contacting us and the opening hours from our showroom. In addition, you can always choose to leave your details wit hus, we will contact you as soon as possible.
We are actively testing our products to ensure the highest quality. In addition, we believe that you don’t need to pay the highest price for the best quality. Maxima stands for the highest quality for the lowest price. This way you are always assured of a good product at a reasonable price. When you find a better deal somewhere else, please let us know via the “Found our product for less?” form, we will then contact you about the product and the price.
At Maxima Kitchen Equipment we find the relationship before the payment just as important as after the payment. With an extensive maintenance service you can be sure that your machine will be provided with regular and professional maintenance. If your machine (unexpectedly) has to deal with defects or complaints, we are available for you. Our in-house technicians know the machines inside out and with our large stock of parts we can be of service quickly.
Maxima Kitchen Equipment has its own warehouse and extensive stock. This way we have the possibility to prepare the product for transport immediately after placing your order. So you do not have to wait longer than necessary! Small or light goods are sent as a package with specially selected couriers. Large or heavy products are shipped on a pallet with reputable transport companies.
Your order is collected with the utmost care in our warehouse. Small or light goods are sent as a package with specially selected couriers.
Large or heavy products are shipped on a pallet with reputable transport companies. Your order is ready for transport within 48 hours.
Pallet deliveries take place only on the ground floor, up to 1 meter behind the first door. Large or heavy products can not be delivered over thresholds, via stairs or on other floors.
Specific (municipal) provisions that limit a delivery location must be clearly stated by the recipient when ordering.
At the moment that the delivery location does not offer sufficient possibilities to enter a pallet with a pallet truck (or there are no people present for assistance), then in principle a new appointment is made at the expense of the recipient.
Check your order for completeness and damage immediately upon arrival. If the goods do not comply you must refuse the shipment immediately. Defects or damage can only be reported to our company within 48 hours of delivery.
You can calculate the shipping costs by adding your product (s) to the shopping cart. In the shopping cart you can see how much shipping costs will be charged. This is entirely dependent on the number of products, the weight and the volume of the shipment.
In the shopping cart you can also choose multiple delivery options:
You receive free delivery in the Netherlands & Belgium for orders over € 499, - ex. VAT.
Outside the Netherlands & Belgium only standard delivery is possible.